Outlook 2003 Getting Started

Course Information

This course is designed to introduce the concepts of Outlook and the facilities used in everyday working routines.
Delegates will be able to communicate confidently through e-mail and automate their diary management through the calendar utility.

Pre-requisites

Those attending this course should have a basic understanding of the Windows environment and be comfortable with using a mouse.

Course Objectives

By the end of this course delegates will be able to:

* Recognise the common components that comprise Outlook

• Read and respond to incoming mail messages.
• Compose, address, check and send e-mail messages.
• Insert attachments into outgoing messages and manage attachments received.
• Create and correspond with contacts.
• Recall messages sent in error.
• Create a personal address book for external and groups of users for frequent distribution.
• Delete unwanted items and restore items accidentally deleted.
• Archive old and unwanted items and restore old items previously archived.
• Manage Outlook items efficiently by organising items in personal folders.
• Create tasks and monitor task progression.
• Manage appointments using the calendar item.
• Schedule meetings with other people in the organisation at a time convenient to all
• Print Outlook items such as e-mails, address book and diary.
• Apply and create Categories to organise items.
• Find specific items utilising the Outlook search and sort mechanisms

What you will learn:

---